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Terms & Conditions

Please read these terms carefully before using our website or engaging our maritime logistics services.

Last updated: June 2026

These Terms and Conditions govern your use of the website globallogistics.lk and the maritime logistics services provided by Global Logistics and Trading (Pvt) Ltd, a company registered in Sri Lanka and operating from No. 634 2/1, Havelock Road, Pamankada, Colombo. By accessing our website or engaging our services you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

1

Acceptance of Terms

By accessing or using our website, submitting an inquiry, or engaging Global Logistics and Trading (Pvt) Ltd for any maritime logistics service, you confirm that you have read, understood, and agree to these Terms and Conditions in full.

These terms apply to all visitors, clients, vessel operators, shipping agents, and any other party who interacts with our website or services. We reserve the right to update these terms at any time, and continued use of our website or services following any update constitutes acceptance of the revised terms.

2

Our Services

Global Logistics and Trading (Pvt) Ltd provides the following maritime and logistics services from Colombo Port, Sri Lanka:

  • Logistics — end-to-end supply chain and cargo management
  • Shipping — international shipping coordination and documentation
  • Freight Forwarding — customs clearance, documentation, and cargo coordination
  • Ship Supply — provisions, deck stores, engine stores, and safety equipment
  • Crew Handling — embarkation, disembarkation, immigration, and port logistics
  • Ship Chandelling — full range of vessel consumables and provisions
  • Bunkering — marine fuel supply coordination and documentation

All services are subject to separate service agreements, quotations, and applicable maritime regulations. The information on our website is for general guidance only and does not constitute a binding service offer.

3

Quotations and Service Agreements

All quotations provided by Global Logistics and Trading (Pvt) Ltd are subject to availability, prevailing market rates, and port conditions at the time of the vessel call. Quotations are valid for the period stated and may be revised if circumstances change materially before the service is confirmed.

A service is confirmed only upon receipt of written acceptance of our quotation by the client or their authorised representative. Verbal agreements do not constitute binding commitments.

We reserve the right to decline any service request at our discretion, particularly where compliance with applicable laws or regulations may be at risk.

4

Payment Terms

Payment terms for all services are as agreed in the applicable service agreement or disbursement account. Unless otherwise agreed in writing:

  • Port disbursement accounts are due for settlement within the timeframe specified in the pro forma disbursement account
  • Ship supply and chandelling invoices are due upon delivery or as agreed prior to vessel departure
  • Bunkering invoices are due within the payment period agreed with the vessel operator prior to the bunkering operation
  • Late payment may attract interest at the rate applicable under Sri Lankan commercial law

All prices are quoted in United States Dollars (USD) or Sri Lankan Rupees (LKR) as agreed. Any bank charges, transfer fees, or currency conversion costs are the responsibility of the client.

5

Client Responsibilities

Clients engaging our services are responsible for:

  • Providing accurate and complete information regarding the vessel, cargo, crew, and any special requirements
  • Ensuring all documents provided to us are genuine, valid, and legally compliant
  • Notifying us promptly of any changes to the vessel schedule, requirements, or instructions
  • Ensuring all crew members hold valid travel documents and meet Sri Lankan immigration requirements
  • Settling all agreed invoices and disbursement accounts within the specified payment period

Important: We accept no liability for delays, additional costs, or service failures arising from inaccurate or incomplete information provided by the client or their representatives.

6

Limitation of Liability

Global Logistics and Trading (Pvt) Ltd acts as a service coordinator and agent in the provision of maritime logistics services. Our liability is limited to the direct fees charged for our own services and does not extend to:

  • Loss, damage, or delay caused by shipping lines, port authorities, customs departments, or other third parties
  • Consequential, indirect, or special losses of any kind
  • Loss or damage to cargo while in the custody of third-party carriers or handlers
  • Delays caused by weather, port congestion, regulatory changes, or circumstances beyond our reasonable control

Nothing in these terms limits liability for death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

7

Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, severe weather, port closures, strikes, civil unrest, government action, pandemics, or failure of third-party systems and infrastructure.

In such circumstances we will notify you as soon as reasonably practicable and will work to resume services as quickly as possible.

8

Website Use

You may use our website for lawful purposes only. You must not:

  • Use the website in any way that breaches applicable laws or regulations
  • Transmit unsolicited commercial communications or spam through our contact form
  • Attempt to gain unauthorised access to any part of the website or its underlying systems
  • Use automated tools to scrape, copy, or harvest content from the website
  • Post or transmit any content that is false, misleading, defamatory, or harmful

We reserve the right to restrict or terminate access to our website for any user who breaches these conditions.

9

Intellectual Property

All content on this website — including text, images, logos, graphics, design, and code — is the property of Global Logistics and Trading (Pvt) Ltd or its licensed suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content from this website for commercial purposes without our prior written consent. Fair use for personal reference or sharing for non-commercial purposes is permitted provided appropriate attribution is given.

10

Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising from or related to these terms or our services shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

Before initiating formal legal proceedings, we encourage all parties to seek resolution through direct communication. Please contact us to discuss any concerns and we will make every effort to resolve matters promptly and fairly.

11

Contact Us

If you have any questions about these Terms and Conditions or wish to discuss any aspect of our services, please contact our team directly:

info@globallogistics.lk +94 71 544 6644 No. 634 2/1, Havelock Road, Pamankada, Colombo, Sri Lanka
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