We collect information you provide directly to us when you use our website contact form, send us an email, call us, or communicate with us via WhatsApp. This may include:

• Your full name and job title
• Company or vessel name and operator details
• Email address and phone number
• The nature of your logistics inquiry or service requirement
• Any additional information you choose to include in your message

We also collect standard technical information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This is collected through standard web server logs and analytics tools.

We use the information we collect solely for legitimate business purposes related to providing maritime logistics services. Specifically we use your information to:

• Respond to your inquiry or service request promptly and personally
• Prepare and send you a quotation for our services
• Coordinate logistics, shipping, bunkering, crew handling, or other services you have requested
• Maintain records of our business correspondence with you
• Improve our website and the quality of our services
• Comply with applicable legal and regulatory obligations

We may share your information with trusted third parties only in the following limited circumstances:

• Service delivery: Sharing vessel or cargo details with port authorities, shipping lines, customs departments, or other parties directly involved in fulfilling your requested service
• Legal compliance: When required by law, court order, or regulatory authority in Sri Lanka or internationally
• Business operations: With service providers who assist us in operating our website or business, under strict confidentiality obligations

All third parties we work with are required to handle your information securely and only for the purpose for which it was shared.

We retain your personal information for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. In practice this means:

• Inquiry records are typically retained for up to 3 years
• Records related to completed service transactions may be retained for up to 7 years for accounting and legal compliance purposes
• Website analytics data is retained in anonymised form

When your data is no longer needed it is securely deleted or anonymised.

You have the right to request access to the personal information we hold about you, to request correction of inaccurate data, or to request deletion of your data where it is no longer required for a legitimate purpose. To exercise any of these rights, please contact us using the details below.

We will respond to all reasonable requests within 30 days.

Our website uses standard cookies and web analytics tools (such as Google Analytics) to understand how visitors use the site and to improve user experience. These tools may collect information such as your IP address, browser type, and pages visited in an anonymised form.

You can disable cookies through your browser settings at any time. Disabling cookies will not prevent you from using our website, though some features may not function as intended.

We take the security of your personal information seriously. Our website uses SSL encryption for all data transmitted through the contact form. Internal access to personal data is restricted to staff who require it to perform their role.

Our website may contain links to external websites such as shipping line portals, port authority websites, or industry resources. We are not responsible for the privacy practices of those external sites. We recommend reviewing the privacy policy of any external website you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. When we make material changes we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how we handle your information, please contact us directly: